TEJA AFRICA PRIVACY POLICY
Teja Africa and its affiliates (together, Teja or we) take your right to privacy seriously. We appreciate your trust with us to handle your data . We value and respect your privacy which is at the core of our interactions with you. Our Interactions will thus be governed by the terms of this Policy.
INTRODUCTION
Teja (“us”, “we”, or “our”) This Privacy Policy describes the personal data that Teja Africa collects from or about users of the websites, mobile applications (Apps), widgets and other online and offline services that Teja operates (together, the Services) and how we use and protect that personal data. This Privacy Policy also explains how users can make choices about their personal Data.
We use your data to provide and improve Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).
DEFINITIONS
PERSONAL DATA means data about a living individual who can be identified from that data (or from those and other information either in our possession or likely to come into our possession).
USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).
COOKIES are small files stored on your device (computer or mobile device).
DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the way any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
DATA SUBJECT is any living individual who is the subject of Personal Data.
THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
SERVICE provides a variety of facilities and services, including but not limited to office space, workstations, high-speed internet access, office equipment, conference spaces, knowledge resources, and more.
INFORMATION COLLECTION AND USE
We collect several different types of information for various purposes to provide and improve our Service to you.
TYPES OF DATA COLLECTED
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
– Email address
– First name and last name
– Phone number
– Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device (“Usage Data”).
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
– Session Cookies: We use Session Cookies to operate our Service.
– Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
– Security Cookies: We use Security Cookies for security purposes.
– Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
Other Data
While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at the place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, non-disclosure agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location and other data.
While using our Service, we can collect images of your likeness in form of photographs or videos. By use of or accessing accessing the Service you authorize and grant Teja a non-exclusive, irrevocable, royalty free worldwide license to use, reproduce, modify, publish, distribute and create derivative works of your likeness captured in photographs or videos taken during your visit to Teja or as you access the Service.)
USE OF DATA
We use the collected data for various purposes:
To provide and maintain our Service;
To notify you about changes to our Service;
To allow you to participate in interactive features of our Service when you choose to do so;
To provide customer support;
To gather analysis or valuable information so that we can improve our Service;
To monitor the usage of our Service;
To detect, prevent and address technical issues;
To fulfill any other purpose for which you provide it;
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
To provide you with notices about your account and/or subscription, including expiration and renewal notices, email instructions, etc.;
To provide you with updates, exclusive offers, and general information about additional goods, services, and events similar to those you've already purchased or inquired about, unless you have chosen not to receive such information. This may also include communications for marketing purposes and may involve sharing your information with third parties.
In any other way we may describe when you provide the information;
For any other purpose with your consent.
RETENTION OF DATA
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
TRANSFER OF DATA
Your information, including Personal Data, may be processed and/ or transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside Kenya and choose to provide information to us, please note that we transfer the data, including Personal Data, to Kenya and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
DISCLOSURE OF DATA
We may disclose personal information that we collect, or you provide subject to the following:
Disclosure for Law Enforcement
Where we may be required to disclose your Personal Data by law or in response to valid requests by public authorities or any other legal entity or subject to an order from a competent court.
Business Transaction
Where we, our parent companies, or subsidiaries or affiliate companies are involved in a merger, acquisition, takeover or sale of assets and your Personal Data is or may be required.
Other cases
We may also disclose your information:
To our subsidiaries and affiliates;
To contractors, service providers, and other third parties that we use to support our business;
To fulfill the purpose for which you provide it;
In any other case as may be necessary, with your consent.
SECURITY OF DATA
The security of your data is important to us/. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
DATA PROTECTION RIGHTS
The General Data Protection Regulation (GDPR), EU shall be applicable to the Service encompassed in this Policy.
The Data Protection Act, 2019, Kenya, shall be applicable to the processing of personal data and for protection of rights as provided for in the Act.
SERVICE PROVIDERS
We may employ third-party companies and individuals (“Service Providers”) to facilitate our Service, provide Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only for performance of the required tasks on our behalf and are obligated not to disclose or use it for any other purpose.
ANDCARDS
Andcards is the developer of our Services. We are bound by their policies relating to the Service and consequently those policies are binding on you and all Service Users.You are required to review the Andcards Privacy Policy available at https://www.andcards.com/privacy/ .
Your compliance with our policy ensures a secure and positive experience for all users.
ANALYTICS
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
We also encourage you to review Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245
Firebase
Firebase is an analytics service provided by Google Inc.
You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy?hl=en
For more information on what type of information Firebase collects, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
PAYMENTS
We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
Xero:
Their Privacy Policy can be viewed at: https://www.xero.com/legal/privacy/
Paystack
Their Privacy Policy can be viewed at: https://paystack.com/ke/terms#privacy
Paypal
Their Privacy Policy can be viewed at: https://www.paypal.com/us/legalhub/privacy-full
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
CHILDREN'S PRIVACY
Our Services are not intended for use by children under the age of 13 years (“Children”).
We do not knowingly collect personally identifiable information from Children below 13 years. If you become aware that a Child has provided us with Personal Data, you should contact us immediately. If we become aware that we have collected Personal Data from Children without verification of parental consent, we will take the necessary steps to remove that information from our servers.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to amend this Policy from time to time. We will notify you of any changes by posting and /or publishing the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
CONTACT US
Please submit your feedback, comments, and requests for technical support through the Support section of the app or via email at info@teja-africa.co or by calling +254709655000.